Last Updated: September 11, 2025
1. Introduction & Commitment
Boardwalk Insurance Corporation ("Boardwalk," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal information necessary to provide you with our insurance brokerage services. This may include:
- Personal Identification Information: Name, address, date of birth, and contact details.
- Financial Information: Payment details, credit history, and other financial data required for underwriting.
- Insurance-Related Information: Previous insurance history, claims history, and information about the assets you wish to insure.
- Usage Data: Information about how you use our website, collected through cookies and similar technologies.
3. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and manage your insurance policies.
- To communicate with you about your policies and our services.
- For underwriting and claims processing.
- To comply with legal and regulatory requirements.
- For fraud prevention and detection.
4. Consent
We obtain your consent to collect, use, and disclose your personal information, except where otherwise permitted or required by law. Consent may be express (e.g., in writing) or implied (e.g., when you provide information to us). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
6. Third-Party Services
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. When no longer required, your information will be securely destroyed or anonymized.
8. Security Measures
We have implemented technical and organizational security measures to protect your personal information against loss, theft, and unauthorized access. These include encryption, access controls, and secure storage.
9. Your Rights
You have the right to access and correct your personal information. To do so, please contact our Privacy Officer. You may also withdraw your consent to our use of your information, subject to legal and contractual limitations.
10. Children’s Privacy
Our services are not intended for individuals under the age of majority in their province of residence. We do not knowingly collect personal information from minors.
11. International Data Transfers
Your personal information may be stored and processed in any country where we have service providers. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised. Any changes will become effective when we post the revised Privacy Policy on our website.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:
- By Mail: Boardwalk Insurance Corporation, 10 Great Gulf Dr, Concord, ON, Canada
- By Email: contact@myboardwalk.ca
- By Phone: +1 (416) 477-9771